The Federal Government on Monday said Nigerian taxpayers can now resolve tax-related disputes free of charge through the newly launched Office of the Tax Ombud platforms aimed at improving fairness, transparency, and accountability in tax administration.
The Minister of Finance and Coordinating Minister of the Economy, Taiwo Oyedele, disclosed this during the unveiling of the Tax Ombud website, toll-free call centre, and case management system at the Stratton Hotel in Abuja.
Speaking at the event, Oyedele said the newly introduced platforms would make tax dispute resolution more accessible to Nigerians regardless of location.
“Taxpayers, regardless of location, can now engage more easily with the dispute resolution process without unnecessary administrative bottlenecks or delays, and the good news is that it is entirely free,” he said.
He described the launch as “an important milestone in Nigeria’s fiscal reform journey,” stressing that a credible tax system must be built on “fairness, accountability, transparency, and trust,” not merely efficient revenue collection.
According to him, the Office of the Tax Ombud was established to strengthen taxpayer protection and improve confidence in Nigeria’s tax administration system.
