Telecom operators yesterday said the directive of the National Identity Management Commission (NIMC) to transition to a new transition identity verification platform has led to subscriber identity module (SIM) related services disruption.
Acting under the aegis of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), the telcos said in a statement jointly endorsed by its Chairman, Gbenga Adebayo and Publicity Secretary, Damian Udeh, said the development has caused service disruption.
“ALTON wishes to inform the general public, our valued subscribers, and all stakeholders of a temporary disruption affecting SIM-related services across all mobile networks in Nigeria.
“This disruption follows a recent directive from NIMC, mandating our Mobile Network Operators (MNOs) members to transition to a new identity verification platform.
“The migration process, which directly impacts real-time identity verification required for SIM registration, SIM replacement, Mobile Number Portability (MNP), and other related services, has introduced unforeseen technical challenges that are currently affecting service availability nationwide.”
