The National Insurance Commission has charged the newly inaugurated leadership of the Nigerian Insurers Association to prioritise prompt claims settlement, strict market discipline, and rapid digital innovation to drive the industry’s economic impact.
The Commissioner for Insurance and Chief Executive Officer of NAICOM, Olusegun Omosehin, gave the charge in Lagos during the historic investiture of Ebelechukwu Nwachukwu as the 27th Chairperson of the NIA.
Nwachukwu, who is the Managing Director of Rex Insurance Limited, recently made history as the first woman to lead the association in its 55-year history.
Congratulating the new chairperson, Omosehin expressed strong confidence that her leadership would accelerate growth and deepen professionalism across the sector.
However, he emphasised that building public trust requires a transparent shift in how operators interact with consumers.
He said, “Every claim paid, every policy clearly explained and every customer treated fairly adds to the strength of the industry. My charge to the NIA is to make claims experience a market-wide priority. Let us publish our claims record. Let us compete on service. Let Nigerians feel the impact of insurance.”
