Nigeria’s House of Representatives on Wednesday criticised the Nigerian Communications Commission over what lawmakers described as weak regulatory oversight, blaming the agency for the persistently poor quality of telecom services across the country.
The lawmakers said the regulator had failed to effectively enforce standards that would compel service providers to deliver reliable connectivity, warning that the situation poses risks to lives and property, especially in emergencies.
The resolution followed the adoption of a motion of urgent public importance moved by Ahmadu Jaha, who represents Chibok/Damboa/Gwoza Federal Constituency of Borno State.
Speaking on the motion, Jaha stressed the central role telecommunications now play in Nigeria’s economy and daily life, while lamenting the widening gap between subscriber expectations and actual service delivery.
“Telecommunication has become a vital part of everyday life in Nigeria. It connects families, supports businesses, enhances education, and drives economic growth. However, despite its importance, the quality of service provided by many telecom companies remains unsatisfactory,” he said.
He pointed to recurring issues such as dropped calls, poor data speeds, and failed message delivery as evidence of systemic inefficiencies within the sector.
